Interconnect with Telstra networks

With Telstra Exchange Building Access (TEBA), you have access to floor space and facilities such as security, electricity, cable trays and interconnection cables in Telstra exchange buildings. As a Telstra Wholesale customer TEBA enables you to install and operate your own equipment for interconnection with Telstra’s networks.


  • Enjoy the flexibility of having space suited to your business needs with minimum units of one rack position for TEBA floor space available.
  • Save the cost and hassle of setting up your own facilities with TEBA areas that come with 48V DC power, overhead cable systems, and cable trays to the MDF to house interconnection cables for connection to Unconditioned Local Loop (ULL) and Spectrum Sharing Services.
  • You can also use TEBA to install radio communications equipment if you have antennas at that site.
Customer requirements

A current Telstra Wholesale customer who is a licensed carrier or carriage service provider may be eligible for TEBA, subject to agreement to the relevant terms and conditions for access.


As a customer you will need to:

  • Ensure that the relevant terms and conditions of the contract for facilities access for TEBA are understood;
  • Be familiar with the TEBA Customer Information Pack before submitting any TEBA orders;
  • Place orders for the TEBA product by submitting the TEBA order form;
  • Get approval for physical access to Telstra buildings before visiting a site to install an exchange; and
  • Use approved contractors to prepare the TEBA Design and Construction Proposal and install equipment.
Physical access

As part of Facilities Access processes, the following documents will be required when requesting access to Telstra sites as a Telstra Wholesale customer. Please refer to process documents/technical resources for further steps required prior to requesting access.


Attendance Request Form

Duct Access Physical Access Procedures

Key Application Form

Site Induction training link

Working in Networks Site Request Form


To obtain an authority, please contact your TW account manager.

Learn more

The following information is available to help you through the process of accessing Telstra Exchanges:


Learn more

The following information is available to help you through the process of accessing Telstra Exchanges:


Fixed Facilities Access Approved Contractor List

Facilities Access Services