Publisher:
Telstra Wholesale
Name:
NBN Rollout Schedule
Copyright Date:
21/07/2017
Copyrighted By:
Telstra Wholesale
Family Friendly:
Yes
Language:
English
Categories:

NBN Rollout and Disconnection Dates

This schedule sets out the Disconnection Dates and related dates that apply in respect of the National Broadband Network rollout (NBN).
 

Cease Sale Schedule

This schedule sets out the Cease Sale Commencement Date for each NBN rollout region. Generally, Cease Sale will commence in a region 10 Business Days after the region’s Ready for Service Date/Disconnection Commencement Date.

Find out more

For Telstra Wholesale Customers:

  Talk to your Account Manager today
  NBN Co website
Download the schedules here

About the schedules

The Ready For Service dates set out in the attached Disconnection Schedule (and other dates published by Telstra in relation to the disconnection of copper services) are determined based on dates notified to Telstra by NBN Co under the Definitive Agreements and are subject to change by NBN Co at any time. The Forecast Ready For Service dates published in this Disconnection Schedule are therefore made on a ‘best efforts’ basis only and provide an indicative view only of the rollout timing and Disconnection Schedule.

Telstra does not warrant or represent that the dates set out in the Disconnection Schedule are current or free from errors or omission.

Given this, the Disconnection Dates and other dates (particularly where these appear other than in the format dd/mm/yyyy, or which are listed as an “Expected” date) on the page are only indicative and should not be relied on as final timelines.

For up-to-date information in relation to the timing of the NBN rollout, interested parties should contact NBN Co directly.

As these schedules will be updated periodically, you should check this page regularly. If you would like to receive updates, you can subscribe to RSS Feeds for this page.

 

  1. An NBN rollout region or suburb (usually referred to as a Servicing Area Module (SAM)) is an area that is passed or intended to be passed by NBN Co’s Fixed Line Network. There may be a number of separate rollout regions or “SAMs” within a suburb for reasons of network architecture, specific geographic features, new premises growth etc.

    As a result, the NBN may not be rolled out to an entire suburb at the same time. Similarly, an NBN rollout region may cross the boundaries of adjoining suburbs.
    • Multiple Premises Sites (MPS) contain the string “MPS”. The term MPS refers to any development of two or more premises (also known as living units, premises or dwellings) that are joined by a common wall or property boundary and are generally managed by a Body Corporate. Examples of an MPS include apartments, town houses, retirement villages, groups of strata title units and the like. In addition to living units, an MPS can also include retail and commercial premises. A multi-dwelling unit (MDU) is a category of MPS.
    • Fibre-to-the-Basement (FTTB) contain the string “FTB”. A fibre is deployed to a network terminating device in a MDU and existing in-building wiring is used to deliver NBN services to the Premises in that MDU.
    • NBN Co acquired TransACT fibre (FTTP) network in Canberra. These contain the string “TRANSACT”.
  2. The NBN rollout region identifier relates to each SAM. This identifier distinguishes between different NBN rollout regions located within a particular Customer Service Area. For example, your customer may live in the listed Customer Service Area but may not be in the specific NBN rollout region or SAM that is declared “Ready for Service” on a particular date. Alternately, if your customer is in a SAM that is declared “Ready for Service” and a change to technology occurs for their Premises then the NBN rollout region identifier for this Premises will not change.

    For further details on rollout regions and whether a premises is ready for connection to the NBN, please visit NBN Co’s website.
  3. The Expected Ready for Service date /Disconnection Commencement Date is the date when NBN Co expects the NBN to pass at least 90% of homes and businesses within the relevant NBN rollout region or SAM. For areas where the rollout of the NBN commenced before 7 March 2012 or networks acquired by NBN Co, services can be connected to the NBN prior to the Ready For Service Date. Areas where the rollout of the NBN commenced on or after 7 March 2012 services (other than trial or test services) can only be connected to the NBN after the Ready For Service Date. The Actual NBN Ready For Service date/DCD is the date on which the NBN Co migration window commences.
  4. We may apply an Order Stability Period immediately prior to and after the Disconnection Date. Currently this period is set to commence 5 Business Days after the Disconnection Date and continues until Managed Disconnection is completed, but we may choose to vary this in consultation with industry or may choose not to apply it at all. Further details will be provided as the NBN rollout progresses. During the Order Stability Period, Telstra will no longer accept most variations to existing services over copper. 4. We may apply an Order Stability Period immediately prior to and after the Disconnection Date. Currently this period is set to commence 5 Business Days after the Disconnection Date and continues until Managed Disconnection is completed, but we may choose to vary this in consultation with industry or may choose not to apply it at all. Further details will be provided as the NBN rollout progresses. During the Order Stability Period, Telstra will no longer accept most variations to existing services over copper.
  5. NBN Co can revise the Fixed Line Footprint to include one or more premises within a new “Infill Region”. Infill Regions in the NBN rollout schedule contain the string “INF” within the NBN rollout region identifier. The string “SCR” within the NBN rollout region identifier refers to Service Continuity Regions created by NBN Co for premises that were not NBN serviceable 6 months prior to the original Disconnection Date for the relevant rollout region. A new Disconnection Date has been assigned to these premises, which allows for a typical 12 month migration window. Please make sure you check the Disconnection Date set out in the NBN rollout schedule for these premises.

Things you need to know

  • Information in respect of NBN Rollout Regions and dates can change over time.
  • This schedule is provided to assist you to manage key dates associated with the Migration Window, concerning Cease Sale, the Order Stability Period and Disconnection. You should use it for these purposes only.
  • You are not permitted to reproduce or republish this schedule for other purposes.

Managed Disconnection Timelines


The dates set out in the Managed Disconnection timeline are key dates outlining the process for managing the disconnection of copper services following the Disconnection Date.

During this period, Telstra Wholesale and Telstra Retail will disconnect copper services within the fixed line footprint. There are extensions with their own disconnection processes for some specific categories of services, including Direct Special Services, or ULL services that are Special Service Inputs.

From the Disconnection Date for each Rollout Region, the Managed Disconnection process covers the disconnection of all remaining active copper services at Premises within the Fixed Line Footprint/Rollout Region. The period varies depending on whether the Premises has an in-train order or not.


The ACCC approved a variation to the Migration Plan on 20 July 2016. The variation included changes to the in-train order arrangements introducing test points at 60 Business Days (BDs) after the Disconnection Date and again at 120 Business Days after the Disconnection Date for Premises that nbn have identified as nbn connected, between 4 months prior to the Disconnection Date and the Disconnection Date. These dates are included in the Managed Disconnection dates list.

Example of the files in Excel and PDF. Files will be updated as required.

Download the timelines here

These schedules are current as at 5 December 2016

Managed Disconnection Window

1. Disconnection Date

Friday, 9 September 2016

2. No later than DD + 15 BDs
(Soft Dial Tone Suspension applied where practicable)

Tuesday, 4 October 2016

3. DD + 25 BDs
(Last date transition orders can be accepted)

Tuesday, 18 October 2016

4. No later than DD + 30 BDs
(Commencement of service disconnections)

Tuesday, 25 October 2016

5. DD + 35 BDs
(Service Disconnection Completion Date)

Wednesday, 2 November 2016

nbn Connected Premises Disconnections

6. DD + 60 BDs

(Commencement of RSP ITO Activation period)

Wednesday, December 2016

7. DD + 90 BDs

(Commencement of Service Disconnection)

Monday, 23 January 2017

8. DD + 95 BDs

(Service Disconnection Completion Date)

Tuesday, 31 January 2017

Mandatory Disconnection – including in-train order premises

9. DD + 120 BDs
(Commencement of RSP ITO Activation period)
 

Tuesday , 7 March 2017

10. DD + 150 BDs
(Commencement Of
Service Disconnection)

Friday, 21 April 2017

DD + 155 BDs
(Service Disconnection Completion Date)

Monday, 1 May 2017

Note: The dates listed in the table above are an example using the dates associated with the DD for 9 September 2016.

1.    Disconnection Date is the date from which the Managed Disconnection process commences and is generally 18 months after the Ready For Service date except in Service Continuity Regions which are generally 12 months after the Premises is moved to the Service Continuity Region.

2.    Telstra will, where practicable, implement a Soft Dial Tone suspension to all voice line rental services without an in-train order.

3.    25 Business Days after the Disconnection Date is the last date on which orders placed with nbn will be considered in-train orders.

4.    Managed Disconnection commences for Premises without an in-train order, with services being disconnected within a 5 Business Day window.

5.    All Managed Disconnections will be completed (excluding where extensions apply, such as for Special Services and in-train order Premises).

6.    RSPs to finalise the transition of customer services to nbn at Premises which have been nbn connected 4 months prior to the Disconnection Date (“nbn connected premises”).

7.    From DD+90BD disconnection commences for all nbn connected Premises notified to Telstra by nbn.

8.    Telstra will finalise all service disconnections for nbn connected Premises.

9.    RSPs to finalise the transition of all remaining customer services to nbn.

10.  From DD+150BD the mandatory disconnection process will begin for all legacy services (other than exempt services), including where there is an in-train order at the Premises

11.  Telstra will finalise all service disconnections for remaining eligible Premises.

The Migration Plan provides for a more streamlined approach to coordinating Disconnection Dates across multiple Rollout Regions which have been declared Ready For Service (RFS) within a similar timeframe.

Under the modified process, shortly after the time a Rollout Region is declared RFS by nbn, the disconnection schedule published by Telstra will list the approximate Disconnection Date (which will be within18-20 months after the Ready For Service Date for most Rollout Regions, and within 12-14 months for Service Continuity Regions). The Disconnection Date for each Rollout Region will then be finalised by nbn and Telstra, no later than nine months prior to the Disconnection Date.

At this stage, it is expected that Disconnection Dates will typically occur on either the second or last Friday of each month.

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