Keep track of important dates and go to product options for our exiting Voice products.
31 March 2020
1 July 2020
N/A
All existing services will be migrated across to standard business lines. The only difference to you will be the description on your bills, which will now reflect the new name. There is no change in functionality or features and there is no change in pricing.
The Business Voice IP provides a high quality, reliable SIP based voice solution for multi channel voice and data services. As a result of our Telstra2022 strategy this product will now be withdrawn.
17 December 2019
17 June 2021
No
As an infrastructure provider we are here to support your business decision and the direction you follow to replace this solution – but it is important to ensure your customers are protected from disruption. We recommend you explore our “Six Steps to Help Prevent Customer churn During Technology Migrations”.
Telstra Wholesale CVPN enables multi-location premises to link their Australian and international premises together into an integrated Dial Plan.
30 November 2018
31 January 2020
No
Making the switch from Corporate Virtual Private Network (CVPN) isn’t complicated – but it is important to ensure your customers are protected from disruption. We recommend you explore our “Six Steps to Help Prevent Customer churn During Technology Migrations”.
CustomNet is a Centrex (or virtual PABX type) service, where the features are delivered directly to you from our private DMS switched Network. For many years, CustomNet has brought advanced call handling features business telephone services throughout Australia.
In place
31 January 2020
Yes
Making the switch from CustomNet isn’t complicated – but it is important to ensure your customers are protected from disruption. We recommend you explore our “Six Steps to Help Prevent Customer churn During Technology Migrations”.
Enhanced Indial is a call forward-immediate feature that is provided on a 100-number block of an Indial service. Enhanced Indial forwards incoming calls (to any of the numbers on the 100 number block) to another destination.
30 November 2018
31 May 2019
Yes
Telstra Wholesale ISDN 2 is an ISDN basic rate service which converts an existing analogue telephone into two digital lines, giving you two distinct phone numbers.
ISDN 10/20/30 is Telstra Wholesale's ISDN Primary Rate Access service and usually consists of between 10 and 30 information/B channels and a control/D channel.
30 June 2018
31 May 2022
Yes
Making the switch from ISDN isn’t complicated – but it is important to ensure your customers are protected from disruption. We recommend you explore our “Six Steps to Help Prevent Customer churn During Technology Migrations”.
The Payphone Line Complete Service is a voice service for Private Payphone Operators.
31 October 2019
30 November 2021
N/A
On and from 30th November 2021, any remaining Payphone line complete service will be cancelled and the attached payphone equipment will no longer work.
Explore our exits pages