The exemption from Cease Sale and Disconnection that existed initially for Special Services delivered over the Telstra copper network is coming to an end.
Progressive Cease Sale of new Special Services and Disconnection of existing copper Special Services will start in 2018.
Special Services will continue to be delivered via the Telstra copper network until the service is subject to managed disconnection or product exit.
If you are a Telstra Wholesale customer, we will provide you with periodic reporting to notify you about impending disconnections.
nbnTM Rollout Schedule
The nbn Rollout Schedule includes important information such as cease sale and disconnection dates for Telstra Wholesale products as the nbn network rollout progresses.
Copper Migration
Transition information about Telstra's legacy copper and HFC network to the nbn.
ULLS that you have certified as being used to supply a service equivalent to a Special Service have the same Cease Sale and Disconnection exemptions as the relevant Special Services. Please ensure you have notified Telstra of any certified ULLS used as Special Service Inputs through the submission of relevant orders via Telstra systems well before the rollout region Disconnection Date. Otherwise, the associated copper paths will be disconnected in accordance with Telstra’s obligations under the Migration Plan.
You can continue to order new ULLS certified as SSI within nbn rollout regions up until the applicable Cease Sale or Stop Sell date for the relevant class of Special Services. After the Cease Sale or Stop Sell date for the relevant class of Special Services, you can no longer certify new ULLS as being used as an SSI for the relevant class of Special Services.
ULLS certified as SSI will be disconnected in nbn rollout regions that have passed their rollout region Disconnection Date, from the relevant Special Service Disconnection Date onwards.
Key Dates
Ethernet Access (Copper)
WBDSL
BDAS Lite
BDAS Standard
Ethernet Lite
| Cease Sale Date (FTTP, FTTB, FTTN premises only) | First Disconnection Date (SSDD)** | First OSP/no AMCs | National Stop Sell Dates | Final National Exit Date |
| The later of: 1. 12 May 2018 or 2. RR RFS + 10 Business Days for SS/SSI |
12 November 2018 (FTTP, FTTB, FTTN premises only) |
The later of : 1. 12 November 2018 less 20 BD 2. RRDD plus 5 BD |
15th May 2021 | 31st August 2022 |
| Cease Sale Date (FTTC Premises Only) | First Disconnection Date (SSDD) FTTC Premises* | First OSPs/no AMCs (FTTC premises only) | National Stop Sell Dates | Final National Exit Date |
| The later of: 1. 24 January 2022; or 2. RR RFS + 10 Business Days for SS/SSI |
22 July 2022 (FTTC premises only) |
The later of : 1. 22 July 2022 less 20 BD 2. RRDD plus 5 BD |
15th May 2021 | 31st August 2022 |
*FTTC services in a rollout region with a Disconnection Date after the First Disconnection Date (SSDD), will be disconnected on the same timeline as PSTN, ULLS and ADSL services.
Note: for Double Ended services, disconnection date will be the latter Disconnection date at “A” end and “B” end. Includes ULL SSI equivalent services.
| National Stop Sell Dates | First OSP/no AMCs | First Disconnection Date (SSDD)* | Final National Exit date |
New Customers - already in place Existing Customers -15 October 2018 |
15 October 2018 | 29 April 2019 (FTTP, FTTN, FTTB |
31 January 2020 |
* FTTP/N/B services in a rollout region with a Disconnection Date after the First Disconnection Date (SSDD), will be disconnected on the same timeline as PSTN, ULLS and ADSL services.
Note: for Double Ended services, disconnection date will be the latter Disconnection date at “A” end and “B” end. Includes ULL SSI equivalent services.
Resources
Wholesale ATM (over copper) |
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| Cease Sale Date (FTTP, FTTB, FTTN premises only) | First Disconnection Date (SSDD)* | First OSP/no AMCs | National stop sell | Final National Exit date |
| The later of: 1. 29 October 2018 or 2. RR RFS + 10 Business Days for SS/SSI |
29 April 2019 (FTTP, FTTN, FTTB premises only) |
The later of : 1. 29 April 2019 less 20 BD (FTTP, FTTB, FTTN premises only) 2. RRDD plus 5 BD |
15th May 2021 | 31st August 2022 |
* FTTP/N/B services in a rollout region with a Disconnection Date after the First Disconnection Date (SSDD), will be disconnected on the same timeline as PSTN, ULLS and ADSL services.
Note: for Double Ended services, disconnection date will be the latter Disconnection date at “A” end and “B” end. Includes ULL SSI equivalent services.
Resources
| National Stop Sell Dates | First Disconnection Date (SSDD)* | First OSP/no AMCs | Final National Exit date |
| 30 June 2018 | 31 May 2019 (FTTP, FTTN, FTTB premises only) |
The later of : 1. 31 May 2019 less 20 BD (FTTP, FTTN, FTTB premises only) 2. RRDD plus 5 BD |
31st August 2022 |
* FTTP/N/B premises services in a rollout region with a Disconnection Date after the First Disconnection Date (SSDD), will be disconnected on the same timeline as PSTN, ULLS and ADSL services.
Note: for Double Ended services, disconnection date will be the latter Disconnection date at “A” end and “B” end. Includes ULL SSI equivalent services.
Resources
Required Measure 5(D) DDS Fastway Frame Relay Megalink ISDN DAR effective from 12 May 2021
| CRA 163 (copper tails) Managed Lease Line (copper tails) Data Carriage Service (copper tails) |
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| Cease Sale Date (FTTP, FTTB, FTTN premises only) | First Disconnection Date (SSDD)* | First OSP/no AMCs | Final National Exit date |
| The later of: 1. 30 November 2018 or 2. RR RFS + 10 Business Days for SS/SSI |
31 May 2019 (FTTP, FTTB, FTTN premises only) |
The later of : 1. 31 May 2019 less 20 BD (FTTP, FTTB, FTTN premises only) 2. RRDD plus 5 BD |
Intention to exit by 2022 announced - Final Date TBC |
* FTTP/N/B services in a rollout region with a Disconnection Date after the First Disconnection Date (SSDD), will be disconnected on the same timeline as PSTN, ULLS and ADSL services.
Note: for Double Ended services, disconnection date will be the latter Disconnection date at “A” end and “B” end. Includes ULL SSI equivalent services.
Resources
| ISDN2, ISDN 10 /20 /30 | |||
| National Stop Sell Dates | First Disconnection Date (SSDD)* | First OSP/no AMCs | Final National Exit date |
30 June 2018 |
30 September 2019 (FTTP, FTTB, FTTN premises only) |
The later of : 1. 30 September 2019 less 20 BD (FTTP, FTTB, FTTN premises only) 2. RRDD plus 5 BD |
31st May 2022 |
* FTTP/N/B services in a rollout region with a Disconnection Date after the First Disconnection Date (SSDD), will be disconnected on the same timeline as PSTN, ULLS and ADSL services.
Note: for Double Ended services, disconnection date will be the latter Disconnection date at “A” end and “B” end. Includes ULL SSI equivalent services.
Resources
nbn co Frame Relay White Paper
Required Measure 5(D) DDS Fastway Frame Relay Megalink ISDN DAR effective from 12 May 2021
| National Stop Sell Dates | First Disconnection Date (SSDD)* | First OSP/no AMCs | Final National Exit Date |
| 30 June 2018 |
30 September 2019 (FTTP, FTTB, FTTN premises only) |
The later of : 1. 30 September 2019 less 20 BD (FTTP, FTTB, FTTN premises only) 2. RRDD plus 5 BD |
31st August 2022 |
* FTTP/B/N services in a rollout region with a Disconnection Date after the First Disconnection Date (SSDD), will be disconnected on the same timeline as PSTN, ULLS and ADSL services.
Note: for Double Ended services, disconnection date will be the latter Disconnection date at “A” end and “B” end. Includes ULL SSI equivalent services.
Resources
nbn co Frame Relay White Paper
Required Measure 5(D) DDS Fastway Frame Relay Megalink ISDN DAR effective from 12 May 2021
Update to ISDN and Frame Relay SSDD disconnection processes
* Includes ULL SSI equivalent services
** FTTP/N/B services in a rollout region with a Disconnection Date after the First Disconnection Date (SSDD), will be disconnected on the same timeline as PSTN, ULLS and ADSL services.
Note: for Double Ended services, disconnection date will be the latter Disconnection date at “A” end and “B” end
| National Stop Sell Date | No Adds, Moves, Changes | Final Exit date | Initial temporary suspension* | Initial Service Disconnection** | Final Service Disconnection |
| 1-Nov-19 | 1-Nov-21 | 30-Nov-21 | 1-Dec-21 | 20-Dec-21 | 29-Apr-22 |
* Temporary suspensions to be removed and existing service resumed up to 17 December 2021 where an order for a replacement service at the in-scope premise is placed with Telstra, or Wholesale (or Retail) Customers otherwise contact Telstra to request that the temporary suspension be removed.
** Where temporary suspension still in place
Resources
Required Measure 5(F) DDS Private Payphones (ELQ) effective from 15 September 2021
Additional Resources
Allowable Order Types for Cease Sale/Stop Sell
Download Schedule 4 of the Migration Plan
Download Direct Special Services and Special Services Classes
On 10 November 2020, Telstra announced the exit of ATM (over copper), Wholesale ATM (over copper), ATM (Rebill) (over copper), Ethernet Access (over copper), Ethernet Lite, Wholesale Business DSL, BDAS Lite and BDAS Standard.
Telstra will list these products on this page once the replacement or varied Required Measures under the Migration Plan have been completed.
- Telstra Wholesale Stop Sell & Exit of additional Legacy products
- Update Exit and Stop Sell of Telstra Wholesale Legacy products
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