Publisher:
Telstra Wholesale
Name:
Infosys: The risk of having no digitisation strategy
Copyright Date:
24/06/2019
Copyrighted By:
Telstra Wholesale
Family Friendly:
Yes
Language:
English
Categories:

The risk of having no digitisation strategy


 

Leading technology consultants from Infosys debated key issues facing our industry with Wholesale customers, at Telstra Wholesale Business Connect.

Jayant Sharma, APAC lead, Infosys Digital for Comms, Financial Services and Public Service talks about the risk of doing nothing in the face of rapid digitisation.

Jay says that businesses of all sizes and sophistication, in all industries, need to ensure they continually re-evaluate the customer experience they offer to ensure they meet the standards of the time. Otherwise they may feel the full effect of the higher uncertainty, lower margins, changing customer expectations that has become the new norm for many today.
 

John Fearn
The Author John Fearn

John is a writer and tech addict with over 15 years’ experience of working for some of Australia and the UK’s leading brands.

See all of John Fearn's posts


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