Senior Technical Consultants are our product and technical experts, offering broad as well as in-depth knowledge of Telstra Wholesale’s offerings.
The team of five Wholesale Senior Technical Consultants (STCs) work closely with customers and their account managers to make sure you’re getting the best out of the Telstra Wholesale product set, according to SE Godwin Sammut.
“Senior Technical Consultants work with our customers to understand their requirements and find the optimal business solution,” Godwin says.
“We look at all the options available and work out which set of product and service delivery features will be the best solution for that customer.”
With a primary focus on our data and broadband products, the team of STCs has been busy assisting customers with details about the new range of Data Advantage products.
Our Senior Technical Consultants can help you with:
- which data products and physical delivery options are available for particular premises
- product technical documentation
- technical queries
- redundancy options
- customised offerings to meet requirements outside the standard product
- new wholesale products and how they can work for your business.
Talk to your account manager to find out more.