Keep track of important dates and go to product options for our exiting PSTN features products.
|Feature name||Stop sell national date||National exit date|
|Abbreciated Dialling||1 Sep 2018||1 Mar 2019|
|Business Links (Call Transfer)||1 Apr 2019||30 Sep 2019|
|Call Control||1 Apr 2019||30 Sep 2019|
|Call Forward Fixed Diversion||1 Sep 2018||1 Mar 2019|
|Easy call - Voice Multiple Number/Aux Voice Multiple Number||1 Apr 2019||30 Sep 2019|
|EasyCall (Voice Multiple Number/ Aux Voice Multiple Number)||1 Apr 2019||30 Sep 2019|
|Faxstream Duet Phone & Fax Multiple Number Services||1 Apr 2019||30 Sep 2019|
|Faxstream Enhanced||1 Apr 2019||30 Sep 2019|
|Fixed SMS||1 Apr 2019||30 Sep 2019|
|Multiple feature exit including centel plus||1 Sep 2018||1 Mar 2019|
|Number Redirection RVA||31 Oct 2019||30 Oct 2020|
|Premium Rate Services InfoCall (190x)||1 Apr 2019||30 Sep 2019|
|Private/Home metering (also referred to as Customer Loop Metering 12 KHz)||1 Sep 2018||30 Jun 2019|
|SMS Access Manager||28 Feb 2020||28 Feb 2021|
|Time (1194)||1 Apr 2019||30 Sep 2019|
|Weather (1196)||1 Apr 2019||30 Sep 2019|
|0015 International Fax||1 Sep 2018||1 Mar 2019|
Some product features are being phased out by Telstra Wholesale as part of our National Exit, Stop Sale and Regional nbn Disconnections strategies. But don't worry - we're here to help you make an easy transition to a suitable replacement service. Please see below to learn about our recommended replacement service for each feature, or view the links provided to find out more about the exiting process.
Telstra Wholesale has a wide range of available services to replace your end-of-life PSTN features. In some cases where PSTN features are not being directly replaced, we may recommend hardware upgrades that allow you to achieve similar levels of functionality.
- EasyCall - Telstra Wholesale can provide a second fixed line service to maintain access to multiple voice numbers.
- Faxstream Enhanced - customers may continue to receive and send faxes on their fax line via a fax machine, however they will not be able to use the features being exited.
Making the switch from PSTN isn’t complicated - but it is important to ensure your customers are protected from disruption. We recommend you explore our “Six Steps to Help Prevent Customer Churn During Technology Migrations”.
Explore our exits pages