Telstra Velocity is an access infrastructure that delivers integrated telephony. It is only available in selected areas around Australia.
Details specified below may differ for premises in South Brisbane. Please refer to your Fibre Access Broadband end-user Technical Specifications and On the Day documents for detailed information.
Optical Network Terminal (ONT)
At the end user’s premises, a Telstra Optical Network Terminal (ONT) converts services between optical signals on the access network fibre and electrical interfaces for connection to the end user’s Customer Premises Equipment (CPE) such as analogue phones, Digital RF video set top units and Ethernet devices.
The type of ONT installed by Telstra will be decided at the time of appointment by the Telstra technician. End-users and wholesale customers cannot choose an ONT type.
You can log faults electronically through Linxonline Service (LOLS) or by contacting the National Wholesale Service Centre.
- Our Customer Terms
The list of products that are unavailable over Telstra Velocity is set out in Part A – General of the Basic Telephone Service section of Our Customer Terms, under Telstra Velocity.
- Optical Network Terminal (ONT) units and power supply
Information about indoor and outdoor ONT units and power supply.