Publisher:
Telstra Wholesale
Name:
Fibre Access Broadband
Copyright Date:
20/02/2017
Copyrighted By:
Telstra Wholesale
Family Friendly:
Yes
Language:
English
Categories:

Fast internet speeds on a strong and high-performing network 

Australians are some of the most enthusiastic adopters of streaming services, but a great consumer experience depends on fast internet access speeds, high bandwidth and low latency. We provide a strong and high-performing network, empowering brilliant experiences for your customers.

Fibre Access Broadband (FAB) offers download speeds of up to 100 Mbps so that your customers can download images, video and other content quicker. You can choose from a variety of access speed options that lets your customers select a speed that suits their needs and budget.

  • A range of fast access speeds: Our FAB product offers the following speed options*:
    • Up to 8 Mbps /384kbps
    • Up to 30 Mbps /1 Mbps
    • Up to 100 Mbps / 5 Mbps

*Actual speeds experienced will depend on a range of factors. 

  • Reliability: Our FAB product is delivered over Telstra’s own fibre access network. That means less service downtime for your customers and fewer problem calls to your service desk.
  • Personalised offers: Our FAB product enables you to develop personalised offers based on your customers’ usage behaviour.
  • Closely integrated with our ADSL product: Our FAB and ADSL broadband products share a common aggregation network, making it easier for you to offer a comprehensive broadband solution to your customers.

Find out more

For Telstra Wholesale Customers:

  Talk to your Account Manager today

 

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Getting Connected

We make the process uncomplicated and provide a high level of service and support. We give you the confidence you need to deliver to your customers, while helping you to grow your business faster.

Our experienced team of fibre specialists will work with you to identify the FAB solution that’s right for your business. We offer FAB services wherever a local Telstra Exchange has been fitted with the necessary fibre access equipment.

We can also help you with a full Service Qualification process to check that your customer’s address is in an FAB-eligible area, and that a Basic Telephony Service delivered via fibre exists at their premises.

Order

Find out how to order from Telstra Wholesale.

Portal login

Login to our secure customer portal for reports and webforms.

Ask a question

Got questions? We’re happy to help.

Become our customer

Fill in our new customer enquiry form and we’ll get back to you.

Why choose Telstra Wholesale

We offer an extensive Internet Grade fibre network. We’re experienced in migrating services to fibre. Plus, we can help you aggregate your end-user traffic to your Point of Presence.

You’ll also have access to our online quoting, ordering and billing tools, giving you a faster and more efficient pre and post-sales experience.

Our service assurance facilities let you report service difficulties 24 hours a day, 7 days a week through our LinxOnline Service (LOLS) systems or by calling our Telstra Wholesale Service Centre.

Fibre Access Broadband
Technical Diagram - click image to enlarge

Eligible Sites

Technical documents

Here are some of the technical documents that are available at our Customer Portal when you choose Telstra Wholesale for Fibre Access Broadband: