Publisher:
Telstra Wholesale
Name:
Copper Cease Sale
Copyright Date:
26/05/2017
Copyrighted By:
Telstra Wholesale
Family Friendly:
Yes
Language:
English
Categories:

Update to the Migration Plan

The Migration Plan has been updated to cover NBN Co’s Multi-Technology Mix (MTM) rollout, including NBN Co’s FTTP, FTTB, FTTN and HFC networks, and was approved by the ACCC on 26 June 2015. Under the varied Migration Plan, Cease Sale began to apply to FTTB premises from 1 August 2015 and to FTTN premises from 1 October 2015.

Essentially the Cease Sale provision prohibits Telstra from supplying most types of new copper and HFC services to Retail and Wholesale customers after the Cease Sale Commencement Date for a Rollout Region. Generally, the Cease Sale Commencement Date occurs 10 Business Days after the Region Ready for Service Date (RRFSD) for an NBN Rollout Region and applies to premises that are either:

  • NBN Serviceable; or
  • identified in the NBN Co Service Qualification System as being Frustrated.

Find out more

For Telstra Wholesale Customers:

  Talk to your Account Manager today

Cease Sale

Once the Cease Sale Commencement Date has passed, in most instances we will no longer be able to supply new copper services, churn or transfer copper services (including line rental, ADSL and ULL) to premises within the regions which are NBN serviceable.

This means that wholesale customers will not be able to place orders for new copper services, such as Wholesale Line Rental (WLR), ADSL, Spectrum Sharing and Unconditioned Local Loop Service (ULLS) that are delivered to end users using Telstra’s copper network, to premises where Cease Sale applies. In these cases, customers will need to place orders for NBN services.
 

Varied Migration Plan

The Migration Plan has been updated to cover NBN Co’s MTM rollout, including NBN Co’s FTTP, FTTB, FTTN and HFC networks, and was approved by the ACCC on 26 June 2015. Under the Varied Migration Plan, Cease Sale began to apply to FTTB premises from 1 August 2015 and to FTTN premises from 1 October 2015.

The varied Migration Plan also allows for a limited exception to Cease Sale restrictions for retail and wholesale customers where the premises is actually not NBN serviceable in the last six months before the Disconnection Date for a Rollout Region. In this scenario, a copper service can be provided where there is in-place copper available and there is likely to be a delay, from when NBN Co received an order, of at least 15 business days before NBN Co can complete the order for a new service.

‘Special Services’ are initially exempt from disconnection at the Disconnection Date for a Rollout Region. Special Services, will remain on the Telstra copper network beyond the Disconnection Date (unless the end customer acquiring the service requests the earlier disconnection of these services). These services will be progressively withdrawn as NBN Co makes available equivalent services to these Special Services over the NBN.

The updated Migration Plan also allows for a limited exception to Cease Sale restrictions for retail and wholesale customers where the premises is actually not NBN serviceable in the last six months before the Disconnection Date for a Rollout Region. In this scenario, a copper service can be provided where there is in-place copper available and there is likely to be a delay, from when NBN Co received an order, of at least 15 business days before NBN Co can complete the order for a new service.

Service Withdrawals

The following General Services are being withdrawn in line with Telstra’s Disconnection Commitments (as outlined in the Service Withdrawal Explanatory Document):

General Service
and CRA references
Cease Sale date (see note 1) Disconnection Date (for any remaining services) (see note 2)
Wholesale Line Rental
(WLR)
(CRA 01/ CRA 001)
NBN-related Cease Sale Commencement Date Disconnection Date for the relevant NBN Rollout Region
Local Carriage Service
(LCS)
(CRA 01 / CRA 001)
NBN-related Cease Sale Commencement Date Disconnection Date for the relevant NBN Rollout Region
Wholesale DSL
(CRA 71)
NBN-related Cease Sale Commencement Date Disconnection Date for the relevant NBN Rollout Region
vISP (Virtual ISP)
(CRA72 / CRA 73)
NBN-related Cease Sale Commencement Date Disconnection Date for the relevant NBN Rollout Region
Spectrum Sharing Service 
(CRA 191)
NBN-related Cease Sale Commencement Date (except where used as a Special Service Input) Disconnection Date for the relevant NBN Rollout Region
(except where used as a Special Service Input)
ULLS  
(CRA 167)
NBN-related Cease Sale Commencement Date (except where used as a Special Service Input) Disconnection Date for the relevant NBN Rollout Region(except where used as a Special Service Input)

The process of disconnecting Telstra fixed networks to comply with our Disconnection Commitments involves a progressive withdrawal of services supplied by Telstra to its Retail and Wholesale customers as the NBN Fixed Line Network is rolled out.

NBN Co Jumpering on a copper line (for both FTTN and FTTB) results in disconnection of all copper services provided over that line (except where Voiceband Continuity is provided – see below).

NBN Co provides the option of a partial migration to the NBN which will allow the current service provider to continue to supply voice services on the Telstra copper network. If this option is requested by an end-user, NBN Co will enable Telstra’s continued supply of the voiceband on copper to the Premises (Voiceband Continuity).

Timing of withdrawal – with and without Voiceband Continuity

The General Services which Telstra was supplying to a Wholesale customer by means of the In-place Jumper immediately prior to the NBN Co Jumpering will be withdrawn as follows:

General Service With Voiceband Continuity Without Voiceband Continuity
DSL, SSS, DIVO and VISP Withdrawn (and disconnected) effective from the date NBN Co notifies Telstra of the NBN Co Jumpering. Withdrawn (and disconnected) effective from the date NBN Co notifies Telstra of the NBN Co Jumpering.
WLR and LCS Not withdrawn as a result of NBN Co Jumpering.

If a Wholesale customer wishes to cancel these services, it will need to place a cancellation order with Telstra, otherwise Telstra will continue to charge for these services. If not cancelled earlier, then those WLR and LCS services will be disconnected at the Disconnection Date for the relevant Rollout Region.
Withdrawn (and disconnected) effective from the date NBN Co notifies Telstra of the NBN Co Jumpering.
ULLS Withdrawn (and disconnected) effective from the date NBN Co notifies Telstra of the NBN Co Jumpering.

If a Wholesale customer wishes to continue providing services to the Premises using the voiceband, Telstra will supply the customer with access to the voiceband on the same terms and conditions as for ULLS (subject to any necessary variations to reflect the change in nature of the service).

This interim voiceband service will be disconnected at the Disconnection Date for the relevant Rollout Region. If you are one of our ULLS customers, we will send to you on request the relevant documentation to vary your existing Supply Agreement if you wish to take up this option.
Withdrawn (and disconnected) effective from the date NBN Co notifies Telstra of the NBN Co Jumpering.

Cease Sale Resources

NB: Documents with a lock next to them are only available to Telstra Wholesale Customer Portal Registered users. Please contact your Account Manager for any questions.


Service Withdrawal Resources

NB: Documents with a lock next to them are only available to Telstra Wholesale Customer Portal Registered users. Please contact your Account Manager for any questions.


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