If you are an ACMA Licensed Carrier, Duct Access gives you access to Telstra’s network of ducts, tunnels, manholes and pits for the purpose of installing and operating your own cables and equipment.

Duct Access of up to 25km can be arranged on order. Access is implemented with the installation of a subduct (with a nominal inner diameter of 28mm) along an approved route.
You are responsible for installing the subduct to carry your own cable and you are able to install cable loops and joint closures along the route in approved locations.

When applying for Duct Access, existing Telstra Wholesale customers who are licensed carriers will need to: 
  • Ensure that the relevant terms and conditions of the contract for facilities access to the duct network
    are understood
  • Submit one or more study requests, an order form containing a design and construction proposal and a joint completion inspection request, according to the ordering and provisioning procedures for Duct Access
  • Have approval for physical access to Telstra sites before visiting any Telstra underground equipment or buildings
  • Use approved contractors to install the equipment
  • Submit a final 'as built drawing' so Telstra can maintain current network records.

Technical Resources

Duct Access customers and your approved contractors are required to follow technical specifications, policies and procedures as part of your access agreement.

This information is for Telstra Wholesale Duct Access customers and your approved contractors. Some documents are password protected. If you require further information or require password access, please call your Telstra Wholesale Account Manager.

Duct Access General Terms and Conditions (PDF, 148KB)
Duct Access Ordering and Provisioning (PDF, 176KB)
Duct Access Approved Contractors (PDF, 57KB)
Duct Access Order and Design and Construction Proposal (DOC, 102KB)
Alternative Route Communications Pack (DOC, 100KB)
Communications Pack (DOC, 220KB)
Duct Cancellation Communications Pack (PDF, 80KB)
Combined DUCT JCI DBOR Application Flowchart (DOC, 37KB)
Manhole Guard Notice (28KB)
Interconnect Access to the Telstra Underground Network (PDF, 79KB)
Copper Cable (PDF, 2.74KB)
Optic Fibre (ZIP, 567KB)
Planned Event and Outage Management (DOC, 392KB)
Cable Hauling and Duct Preparation: Cable Hauling (PDF, 271KB)
Cable Hauling and Duct Preparation: Rodding, Roping and Proving (PDF, 33KB)
Cable Hauling and Duct Preparation: Positive Pressure Rodding (PDF, 142KB)
Cable Hauling and Duct Preparation: Over-Hauling Optical Fibre Cable (PDF, 300KB)

Hazard Management

Metro SWL Listing (XLS, 1.26MB)
       Known Special Work Locations (SWL) lists for metropolitan areas.

Regional SWL Listing (XLS, 780KB)
       Known Special Work Locations (SWL) lists for regional areas.

Health, Safety and Environment Framework for Telstra suppliers of services and products (DOC, 555KB)
       Check the status of a particular manhole or pit (see section 4.8.1 Special Work Locations identification
       and notification).

Next Steps

  • tw-nextsteps-makeenquiry-sprite.png
  • tw-nextsteps-becomeacust-sprite.png