South Brisbane

Telstra has agreed to sell the site of the South Brisbane exchange building to the Queensland Government to allow for the construction of a new children’s hospital.

We will therefore be undertaking a network upgrade in the South Brisbane exchange service area by replacing the copper network with an optical fibre based ‘Fibre to the Premises’ (FTTP) network.

All services provided from the exchange will either be replaced with fibre access based services or cancelled prior to June 2013. Existing fibre based access services will be moved to alternative exchanges such as Woolloongabba using existing standard planned network outage processes.

Duct access in the South Brisbane Exchange area carrying services to/from the exchange and some in the area will need to be relocated.  In order to meet the June 2013 deadline, removal of all equipment currently in the exchange will be required and therefore service migration or cancellations must be completed by 31 December 2012.

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Preparatory Activities – ‘Getting Ready’ for the Upgrade
Preparatory activities commenced in September 2010 to enable Telstra to complete the FTTP build by December 2012.  These activities affect Telstra retail and wholesale customers. Notifications will be sent to residents and businesses in South Brisbane, on a Tranche by Tranche basis, to advise them of preparatory activities in their area. Residents and businesses in each Tranche will be notified approximately three months before the Start Migration Date of the Tranche. Some of the activities that are being undertaken in 2011 are detailed below.

Re-parenting
Re-parenting of symmetric data services such as narrowband (<2MB) and wideband services (2MB and over) will be undertaken to deliver these services from the Woolloongabba exchange.

Re-parenting is a business as usual activity that will be managed through Telstra’s normal procedures for scheduled maintenance.  In addition, re-parenting does not involve any product or pricing changes for retail or wholesale customers.

Initial deployment of fibre conduits
Telstra will be undertaking preparatory works to facilitate the initial deployment of fibre to customer premises where there are existing active services. Activities relate to external works only, such as upgrades to the street conduits, pits and lead in conduits. In exceptional circumstances, a fibre lead-in will only be hauled where a complex installation is anticipated. This preparatory work will assist in providing an efficient network rollout.

Telstra technicians will be moving street by street in the impacted areas conducting these activities. End-user’s services will not be affected by this preparatory work. Telstra may need to gain access to an end-user’s premises during this activity. Consent will be obtained from end-users before we commence installations of the fibre conduits.