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Issue 11, March 2011
Message from Glenn Osborne
Welcome to our March issue of TWNetwork. Since January this year, we have all experienced immense challenges arising from natural disasters across the country, affecting networks across much of Australia. You can read about our crisis management response in this edition.
The results of our latest round of service assessments are in, and I’d like to thank all of you who participated in the surveys held in November. While the results are positive, we recognise that there are still opportunities for improvement and there is still more work to do. You can read about the key outcomes in this edition.

Standing firm in a crisis
In recent months, Australia has faced a series of devastating natural disasters. Severe floods impacted Queensland and areas of New South Wales, Victoria and Tasmania. This was followed by Severe Tropical Cyclone Yasi, Queensland’s worst cyclone in almost a century. At Telstra, a team of more than 60 staff representing all of the different parts of the business met every day from early January until early February to manage our response and impact on the network.

Fibre Access Broadband L2 IG Product Launch
As the Australian telecommunications industry looks towards a future on fibre, Telstra Wholesale will be launching Fibre Access Broadband (FAB) in South Brisbane.

New DSL interleaving function now available
A new interleaving function is now available for Telstra Wholesale’s DSL Layer 2 Internet Grade Service (DSL-L2IG). The DSL-L2IG interleaving function will give Telstra Wholesale DSL-L2IG customers the ability to turn interleaving off and on for individual ADSL2+ Services.

MVNO launch in Australia – Lycamobile
In November 2010, Lycamobile launched a service leveraging Telstra Wholesale’s nationwide 2GSM network to deliver its targeted prepaid mobile solution to the Australian market.

Top trends from the Consumer Electronics Show 2011
Telstra’s CEO and representatives from Telstra attended the Consumer Electronics Show (CES) in January and shared their impressions of the technological trends that are really hot right now – and how those trends might change the way that people live and work in the future.
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